General:
 
Processes:
 
Hosting:
 
Marketing:
 

If we have not answered your question then please CONTACT US.

 

Q: How long does it take to build a Web site?
A: Like anything, a good Web site takes time. Because Linked focuses on custom solutions, we need to work with you to develop your site to meet your needs. It's a very interactive process that will evolve into a fantastic web site for your organization. That being said, to build a Web site properly and thoroughly, you can expect an average timeline of 2-3 months. Many sites will take longer due to their complexity, but one of the first things that we deliver is a detailed timeline for the project. With solid communication from our clients, we meet each stage of the project and deliver our web sites on time and within budget.

Q: Why can't I find pricing on your site?
A: Linked builds a wide range of web sites, and each site is custom built. That means custom graphics and custom functionality - specifically for your needs and built for your audience. So naturally, we need to sit down with you and truly think through your web site (with you!) before we can deliver a proposal with a cost estimate. Contact us today and set up an in-person or phone meeting to learn how Linked can help you with YOUR web site. Besides, the initial meeting is free, so e-mail or give us a call today!

Q: Is my business/organization too small for it's own Website?
A: Not at all! From Fortune 500 companies to small and medium sized businesses, you will find them all on the World Wide Web. Linked has completed sites for businesses large and small so one of the big advantages of partnering with Linked while you are just starting off is that you won't have to shift companies as you get larger. We know what works and what doesn't, so we can help you grow according to YOUR schedule.

Q: Does location matter?
A: No. While Linked is headquartered in Mississippi, we are able to server customers all over the continental US. But, whether you're near our office or not, we are happy to be your Web development partner. Being in the online industry makes it both possible and easy to work together regardless of physical location.

Q: Where can I submit my Request For Proposal?
A: All RFP's can be submitted via e-mail to lucas@linkedllc.com or via postal mail to 3205 West Druid Circle, Meridian, MS 39301. Once received, an account representative will follow up with you in response.

Q: Do I own my Web site?
A: For all intents and purposes, yes. If you decided at some point to part ways with Linked, you'll be able to take your web site with you - graphics, programming, databases, etc.

Q: After launch of my new site, how long will it take to obtain visibility in the search engines?
A: Unfortunately, this is not an easy answer due to the unknowns associated with evolving search engine behavior. However, in our experience, new domains typically achieve search engine visibility approximately six to nine months after launch of the site. Your site may obtain visibility in Yahoo! and MSN prior to Google, due largely to initial aging delays that withhold new Web sites from Google for a length of time before indexing.

Q: What can I expect when beginning initial discussions with your Web development firm?
A: When beginning to investigate our Web development services, you will be paired up with one of our Linked account representatives. The goal of the account representative is to work with your organization to develop a strategy for achieving a successful Web presence, and to provide you with detailed information about our services, pricing, and timeline, as it applies to your project. There is no cost for this initial consultation and we look forward to beginning discussions with you.

Q: Can you work with my marketing department and/or advertising agency for graphic development?
A: Yes, if desired, Linked will gladly work with your marketing department or advertising agency for graphic development to ensure that your Web site is properly communicating your brand. However, this third-party involvement can influence the length of the graphic design process.

Q: How does my project stay on task?
A: To ensure the proper management of a project—Linked has developed a step-by-step system, which has proven to keep projects running smoothly. Of course, successful project management also relies on clear and continual communication between Linked and the client. During initial meetings, Linked will work with you to determine the best method of keeping you up-to-date as the project progresses and, shortly after the kick-off meeting, you will be provided with a detailed project plan that will outline the scope of the work and key milestones. As development progresses, you will be provided with graphic design previews and a beta site, which rely on your feedback, approval, and testing. Indeed, keeping your project on task is a mutual effort!

Q: What do I need to provide to you in order to get my Web site up and running?
A: While Linked is a full-service Web site development company—offering design, development, administration, and maintenance services—we do require that each client provide us with any desired content in an electronic format. In order to maintain a timely development schedule, content should be provided by the specified deadline.

Q: What happens after my site is launched?
A: When all of the work on the original website design is complete and the financial agreement is meet, the your website is complete. So, for instance lets say that you would like to reword a paragraph that you have noticed could be worded better, or in which the facts have changed. Will there be a charge? Our policy at Linked is that if a change request takes only a few minutes to complete, we do not charge for the work. Changing the text on a page to read differently would usually fall in that category. Adding a new features, layout changes, page additions, form builds, or graphic changes, for example, will be a new task and Linked will build a new bid on the work before beginning. Another option that Linked offers is a monthly update charge that will allow for basic site updates.

 

Q: Are there advantages to building a whole Web site in Flash?
A: There are advantages in implementing Flash components into your web site, but we do not recommend planning the whole architecture in Flash, as it's more difficult to expand and enhance functionality later. Additionally, there are some limitations in search engine visibility if a site is built entirely in Flash.

Q: Do you recommend using Flash for advertising and interactive pieces?
A: Absolutely. Flash is one of the most versatile and capable platforms of content delivery on the web. It's by far one of the most browser compatible players, and we recommend that Flash is at least considered for interactive components, and even for certain dynamic content.

Q: What is the difference between streaming and downloading video?
A: Streaming is a protocol that enables the user to watch the video shortly after clicking the link. You are requesting pieces of video as you watch it, and nothing is saved to your hard drive. By downloading a video, you must wait until the whole file is copied locally before you can watch. And you will have to remove the file yourself once you are done watching. Each protocol has its pros and cons, so the best choice depends on the type of web site or content you are offering.

Q: Do you host sites as well?
A: No. Linked dose not offer any hosting options. We feel Linked should be focused on our customers design and development needs and leave the hosting to a 3rd party hosting company. Linked has built strong relationships with our hosting clients which ensure the reliability and security of your Web sites.

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Q: Do you administer clients domain?
A: Yes. The tasks of purchasing domain names, transferring them to be found on the correct server, setting up the right web site hosting package for you, etc. can be confusing. You have to deal with terms like DNS, named servers, FTP permissions and setting up e-mail accounts for your website's domain name. It is not logical to expect you as a client to know how to get through this stuff without wasting time making tech support calls etc. 

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Q: What dose your hosting administration include?
A: Linked offers flexible hosting packages that are geared towards each client’s storage, transfer, security and database requirements. Both shared and dedicated hosting environments are available. Additionally, hosting packages include options such as unlimited email accounts, unlimited upload and download limits, and 24x7 technical support in case of emergencies. Linked works with you closely to create a hosting package to fit your needs.

Q: Do you provide marketing services for my new Web site?
A: Definitely. Linked is skilled in all types of online marketing, including link building, banner advertising, e-mail outreach, and many other options. We also offer local advertising with sister sites.